About Us
Who We Are
Fagan Fleet Services is a mobile diesel and trailer repair operation based in Benton City, Washington. We serve commercial fleets across the Tri-Cities, Yakima Valley, Walla Walla, Moses Lake, and the Hermiston corridor. We come to your yard, your dock, or your breakdown location. We work weekends and holidays at no extra charge so your trucks don't sit during dispatch hours — and every repair is written up the way your DOT file needs it written.
Three Decades on Diesel
Jim Fagan brings 30 years in heavy-duty diesel repair to every job. ASE Master Medium/Heavy Truck Technician. 2nd Place, US Light/Medium-duty at the 2018 TMC SuperTech National Technician Skills Competition — with the top score at the LM6 LMV PMI preventive maintenance station. Featured on the cover of TMC SuperTech 2019, the industry's premier technician publication. Former Fleet Maintenance Manager at FedEx Freight, where he ran a zero-turnover shop ranked top in the region. US veteran. When you choose us, you know you're getting the 30-year experienced technician. When you choose the other guy, you hope you're getting the 30-year experienced technician.
How We Work
We started Fagan Fleet Services because the right service at the right price shouldn't be hard to find. Fleet managers are buried — the last thing they need is a shop that doesn't return calls or surprises them on the invoice. Pre-loaded pricing: before we roll out, you hear the minimum charge and the scope. Honest scope: if a repair doesn't need doing, we say so. DOT-fluent writeups: every invoice ties findings to FMCSR cites when relevant. Real availability: open 24 hours, 7 days a week, and we always answer the phone.